Mercury Insurance

Mercury Insurance

Mercury Insurance

Auto Insurance Coverage Highlights

  • Liability
  • Collision
  • Comprehensive
  • Medical
  • Personal Injury Protection (PIP)
  • Uninsured/Underinsured Motorists

 

Additional Coverage Highlights

  • Rental Car Coverage
  • Roadside Assistance

Auto Insurance Discounts

Your agent can help you determine available discounts for:

  • maintaining a good driving record
  • insuring multiple cars with Mercury
  • participating in certain professional associations
  • installing an anti-theft device
  • maintaining good grades in school

F.A.Q.

Who do I call if I have questions about my policy?

You should call your Condon-Meek Insurance agent at 1-800-221-1964.

Claims

 

How do I file a Claim?

You can file a claim 24 hours a day, seven days a week. Just call the Mercury Insurance claims hotline at (800) 503-3724 to get things started. If you need help immediately, we can arrange for roadside assistance.

Filing an Auto Insurance Claim

What to do after an auto accident?

  • Identify the nearest safe location
  • Move your vehicle to identified location

Check for injuries

Call 911

They will advise if they need to respond. Absolutely contact the police if;

  • If it’s a hit and run
  • If the other party attempts to leave the scene without providing their information
  • If there are injuries
  • If it is apparent that liability will be disputed

Take Photos

If you have a camera, make sure to take pictures of;

  • Vehicle damage
  • Scene of the accident
  • All parties involved

Exchange Information

You will need all of the following information from every party involved in the accident:

Personal Information:

  • Name
  • Phone Number
  • Home Address
  • Driver’s License Number
  • Auto Insurance carrier / policy number

Auto Information:

  • Year of car
  • Make of car
  • Model of car
  • License plate number (including state)

Witness Information

DO NOT Admit Fault

You do not want to admit any fault. However, fully cooperate with the authorities and obtain their information and the police report number.

Take Notes – Document

It’s a good idea to write down details about the loss while it’s still fresh in your mind. Include as many details as possible, such as:

  • The direction the vehicles were traveling
  • How fast the vehicles were traveling
  • Did anyone brake, use their horn or try to avoid the accident?
  • What were the road conditions like?
  • Was the road wet?
  • Was it foggy or raining?
  • Was traffic heavy or light?

Contact Mercury

Contact Mercury ASAP at (800) 503-3724

 

Claims Hotline

1-800-503-3724

 

Auto Insurance Claim Process

Information you need when you file an auto insurance claim:

Accident Information

  • Date, Time, and Location
  • Police Report #
  • Name of Police Department
  • Description of Accident
  • Description of Damage – all vehicles – as detailed as possible
  • Injuries (if any)
  • Property Damage (if any)

Auto Information (involved parties)

  • Year of car
  • Make of car
  • Model of car
  • Color of car
  • License plate number (including state)
  • Number of passengers in each vehicle

Personal Information (involved parties)

  • Name
  • Phone Number
  • Home Address
  • Date of Birth
  • Driver’s License Number
  • Owner of Vehicle
  • Auto Insurance carrier / Policy #
  • Location of vehicle – yours only
  • Condition of vehicle – yours only

Witness / Pedestrian Information

  • Name
  • Phone Number
  • Home Address

Disclosure: Insurance policies can vary from carrier to carrier and from state to state. Not every policy Condon-Meek Insurance writes will include every coverage described on this page. Be sure to read your policy and check with your insurance agent for personalized policy information.